PLACING ORDERS
We welcome your orders in our store, online or by phone. Please call us at (317) 845-0777 during normal business hours if you prefer ordering by phone. We accept MasterCard, VISA, American Express, Discover Card, and electronic checks. Transactions are handled securely by PayPal®. Indiana residents will be charged a sales tax.
ORDER STATUS
Check the status of your order by first logging into your account, then click MY ACCOUNT near the upper left of the web page. Under My Account Information you will find Previous Orders listing your order history and status of each order.
A status of 'Pending' designates that Hupp Jewelers is waiting on the customer. Typically 'Pending' is used when we are waiting on a check or money order to arrive and clear.
A status of 'Processing' indicates that we have received your order and are processing it. If an item is not in stock, we will notify you regarding options.
A status of 'Delivered' indicates that we have shipped your order. If it has not arrived, it is likely in transit. Please check the tracking number of your order with www.usps.com if one has been supplied.
Clicking VIEW button next to your order will display details regarding the order and a log of communications, if any, from Hupp Jewelers.